At your team's desks, in their projects, when they're stuck. The expert walks the office, sits down beside each user, and unblocks them in minutes. One expert, one day, as many users as fit in it.
When is it time for a Floorwalk?
By our own estimate, an architect spends around 70% of the working day inside the BIM tool. At that exposure, small unanswered questions are not small. Three signs it is time.
The same small questions keep coming back
Schedules that will not show the right data, exports that drop information, Favorites nobody set up. Users hit the same friction daily and work around it, and the workaround quietly becomes the office standard.
Training happened, the projects didn't change
Courses teach in the abstract. Back at the desk, inside a live project, even well-trained users hit challenges no classroom covered. Those questions need answers where they come up.
Your strongest user is everyone's helpdesk
One experienced colleague absorbs the whole office's questions and loses their own day to it. Help should come from outside, desk by desk, so your best people can do their own work.
Typical outcomes
A Floorwalk is judged by the end of the day. These four show up office after office.
Blockers solved the same day
Questions that have lingered for weeks are resolved in minutes at the desk, in the project where they live.
Habits that prevent the repeat
The expert fixes the issue and leaves a working habit behind, so the same error stops coming back.
The intended way, not the workaround
Long-standing workarounds get replaced with how Archicad is meant to be used, picked up from the user's own model.
The whole team lifted in one day
One day reaches every desk that needs it, with no preparation burden on the office. On a recurring rhythm, the level rises and evens out across the team.
Who this is for
Built for organisations that run Archicad in production: architectural practices first, plus contractors and house builders with in-house design teams.
Offices where small friction adds up
BIM managers and office leads who see the daily cost of small unanswered questions. The day scales from a five-person studio to a large office, and the rate stays flat either way.
Teams fresh from training or a rollout
After a course, a new office template, or a version upgrade, the real questions surface at the desks. A Floorwalk catches them while the change is fresh, before workarounds set in.
Firms that want an expert on a rhythm
Offices that book recurring sessions as their standing access to an Archicad expert. Same expert, regular visits, and a team that stops saving up its questions.